FAQ
Find answers to common questions about our services.
Delivery time for Cilacap area is typically 1-2 business days. For other areas, delivery time depends on distance and the selected service type.
Yes, we accept deliveries outside the city and to other provinces. Shipping costs are calculated based on distance and package weight.
You can track your shipment status using the tracking number provided after shipment. We also offer online tracking services on our website.
Yes, additional fees apply for remote areas according to company policy. The fee will be communicated before the shipment is processed.
You can contact our customer service via phone, email, or by visiting our office in Cilacap. Operating hours: Monday-Friday, 08:00-17:00.
We offer various delivery services, including regular, express, and special services for valuable items. Please choose according to your needs.
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